Privacy Policy

Last Updated: January 2024

At Fera ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services ("Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Username, email address, password, and profile information (such as profile picture and bio)
• Content: Food photos, recipes, posts, comments, and other content you create, upload, or share
• Messages: Communications you send and receive through our messaging system
• AI Interactions: Questions, queries, and images you submit to our AI Assistant feature
• Support Requests: Information you provide when contacting us for support

1.2 Automatically Collected Information

When you use Fera, we automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: How you interact with the Service, including pages viewed, features used, and time spent
• Log Data: IP address, browser type, access times, and pages visited
• Location Data: If you enable location services, we may collect approximate location information

1.3 Cookies and Tracking Technologies

We use cookies, local storage, and similar tracking technologies to enhance your experience, analyze usage, and improve our Service. You can control cookie preferences through your device settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Display your content to other users as intended
• Enable social features such as following, commenting, and messaging
• Power our AI Assistant to provide food recommendations and identification
• Personalize your experience and show relevant content
• Send you notifications and updates about the Service
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service
• Conduct analytics and research to improve our Service

3. How We Share Your Information

3.1 Public Information

Certain information is public by default on Fera, including:

• Your username and profile information
• Content you post publicly (photos, posts, comments)
• Your follower and following lists

3.2 Limited Sharing

We may share your information in the following circumstances:

• With Other Users: Your messages and interactions with other users are shared with those users
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., cloud storage, analytics, customer support)
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Safety and Security: We may share information to protect the rights, property, or safety of Fera, our users, or others
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

3.3 What We Don't Share

We do not sell your personal information to third parties. We do not share your private messages, email address, or other non-public information except as described in this Privacy Policy.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4.1 Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information even after you close your account if required by law or for legitimate business purposes.

4.2 Data Location

Your information may be stored and processed in servers located outside your country of residence. By using Fera, you consent to the transfer of your information to these locations.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data processing activities
• Account Deletion: Delete your account and associated data through the app settings

To exercise these rights, please contact us at support@fera.com.

6. Children's Privacy

Fera is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us immediately.

7. AI Assistant and Data Processing

When you use our AI Assistant feature:

• Your queries and uploaded images may be processed by AI services to provide recommendations and identification
• We may store your AI interactions to improve the service and provide conversation history
• AI processing may occur on third-party servers that comply with our privacy standards
• You can clear your AI chat history through the app settings

8. Third-Party Services

Fera may contain links to or integrate with third-party services. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through Fera.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Your Consent

By using Fera, you consent to our Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use the Service.

11. Contact Us

Last Updated: January 2024